Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website, AppleIssues.net, and any other sites we own and operate.
Information we collect
When you visit our website, our servers automatically log your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other standard data provided by your web browser. This information is also used to determine your country and language.
We collect information from you when you register on our site and gather data when you participate in the forum by reading, writing, and evaluating the content shared here.
When registering on our site, you may be asked to enter your name and e-mail address. You may, however, visit our site without registering. Your e-mail address will be verified by an email containing a unique link. If that link is visited, we know that you control the e-mail address.
When registered and posting, we record the IP address that the post originated from. We also may retain server logs which include the IP address of every request to our server.
Our legal bases for processing
We process information lawfully, fairly and transparently. We only collect and process information about you only where:
- it’s necessary for us to provide you with our services;
- it satisfies a legitimate interest, such as for research and development, to market and promote our services, and to protect our legal rights and interests;
- you give us consent to do so for a specific purpose (eg. entering your email address so we can contact you sending notifications); or
- we need to process your data to comply with a legal obligation.
When you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this won’t affect any processing we’ve already done.
If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.
While we retain this information, we’ll protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security.
Collecting and using information
We collect, hold, use and disclose information for the following purposes:
- to enable you to access and use our website, associated applications and associated social media platforms;
- to personalize your experience and improve our site and customer service;
- to contact and communicate with you about your subscriptions or email enquiries;
- to send periodic emails you subscribed to;
- for internal record keeping and administrative purposes;
- for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms; and
- to comply with our legal obligations and resolve any disputes that we may have.
Data retention policy
We will make a good faith effort to:
- Retain server logs containing the IP address of all requests to this server no more than 90 days.
- Retain the IP addresses associated with registered users and their posts no more than 5 years.
Disclosure of personal information to third parties
AppleIssues.net is supported by third-party providers to facilitate the provision of a transactional website. These include DNS management, web hosting, Google Analytics and Disqus.
We will comply with government and law enforcement requests for data, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights.
We do not sell or rent your personal information to marketers or third parties.
International transfers of personal information
The data we retain is stored and processed in France, and/or where we and our third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
Your rights as our user
Restrict: You may choose to restrict the collection or use of your personal information by contacting us using the details on our website. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.
Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below, and we will take reasonable steps to rectify the issue.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.
About this policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
At our discretion, we may update this policy to reflect current acceptable practices. We will take reasonable steps to let users know about significant changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around data and personal information.
If you have any concerns or questions about how we handle your data and personal information, feel free to contact us at [email protected].
This policy is effective as of 20 August 2020.