Apple sued over #flexgate issue

A class-action complaint lodged Wednesday claims Apple was aware of a MacBook Pro design flaw that caused some units to exhibit backlight display issues.

Filed with the U.S. District Court for the Northern District of California, the action targets the so-called “flexgate” issue that presented in MacBook Pro models manufactured in 2016 and 2017.

The class-action argues violation of unfair competition laws in various states, the Song-Beverly Consumer Warranty Act, the Magnuson-Moss Warranty Act, and consumer fraud statutes in all 50 states and the District of Columbia. Breach of express warranty, breach of implied warranty, fraudulent concealment and unjust enrichment are also asserted.

Plaintiffs seek damages, court fees and a judgment requiring Apple to identify and declare all defective MacBook Pro laptops, among other relief measures.

(via appleinsider.com)


As initiators of #flexgate, we fully support this class-action. Apple should accept 15-inch 2016 and all 2017 MBP models to existing Display Backlight Service Program which now covers only 13-inch 2016 models.

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I have an Apple MacBook Pro 15-Inch “Core i7” 2.9 Touch/Mid-2017

Horizontal lines and ghosting. Is this the flexgate issue?

https://youtu.be/OUBzADGfjac

I called apple but they said only 13" were eligible. I had to buy a new computer. This one sits, hoping for a fix.

https://www.parris.com/2020/08/defective-macbookpro-display/ Sign up to help law suit on link. My 2018 MacBook Pro broke 9 months ago, they want $600+ to fix, what if it happens again?

Thank you! I just did.

I have a macbook pro 2017 and the screen doesnt work apple incremented the price of the service, the laptop has keyboard issues, fans, battery failures but due screen failure the tech support will not apply the keyboard replacement

MacBook Pro 2017 with Touch Bar(Bought in mid September 2017)

I have a complete blackout screen with some lighting on display(entirely black). Within one year of purchase i had exactly same issue and Apple replaced it for free as it was covered. (This was before September 2018)

I purchased extended warranty too but it got expired on 30th September 2020 and I am facing this within 15 days of expiring.(this is really disappointing)

Why there is no repair program for these models(like the 2016 models) as all have the same technology used. Also my screen was replaced in the same time frame and obviously the same available technology was used to fix my Laptop.

What should I do as it seems so unfair that the product was faulty from Day 1 of purchase and now ~650$ to fix it and the fixed display also can again go black at any time(per my experience it has done twice)

#flexgate issue: my macbook pro started having stage lighting and then blacks out when opened over a certain angle. All greatly disrupted my work.
It is a defect and all laptops should be repaired for free.

15" MacBook Pro late 2016 2.9 GHz Core i7 (I7-6920HQ) with stagelight: